Frequently Asked Questions
Who is Blackbaud?
Blackbaud is a marketing infrastructure service provider offering advanced Internet fundraising solutions to charitable, educational and political organizations. The Memorial Foundation has contracted with Blackbaud to provide online support for the online components of any third-party fundraising events. Through this website you can register for the event, collect donations from family and friends and more.
How do I register for an event?
Go to the register here button and complete the form. You will be guided through the registration process. Once your transaction is complete, you will receive a confirmation email receipt.
What is unique about this website?
This website is so unique because it offers the capability for individuals to not only register for the event, but also to collect donations from their friends and family through a much more efficient mechanism. The Memorial Foundation Event Manager and the event Participant can track the progress of donation collections through viewing secured online reports.
Is my information secure?
Yes. Blackbaud has made every effort to protect your information. They use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. They also have an encryption engine on their database server so that your data is securely stored.
What is the long website address for that I received in my confirmation receipt?
This website address will take you to your personal donation page. This address link is automatically included in any emails that are sent through the email center in event headquarters after you have logged into the website. You can also copy and paste this link into any other form of email.
Can friends and family make a donation to a Participant by going through the main website?
Yes. On the home page of the website, friends and family can locate a Participant by clicking on the "Sponsor Participant" button. By typing in the name of the Participant, they will be directed to the Participant's personalized pledge page.
Is a portion of the registration fee a donation?
Yes. Your donation amount is the amount you paid for registration minus the gift value (if applicable). This donation amount will appear in your running donation totals.
How does The Memorial Foundation utilize the contributions?
All funds raised from events are used LOCALLY to To get more information on how The Memorial Foundation uses contributions, please visit our website https://www.memfound.org. You can also e-mail us at email@example.com or call us at (509) 576-5794.
Why is the "Sponsor Participant" search not finding a Participant that I know has registered?
You must type in the first name or last name of the Participant exactly how it is spelled. It is not case sensitive.
How can I see who has donated to me?
Go to the Log-in section on the site. Use the Username and Password that you received when you registered for the event. You can then view your Donor list and the amounts that have been donated.
I forgot my Username and Password. How can I find out what they are?
Remember that your username and password are case sensitive. Click here to find your password. You will receive an email with your username and password.
All of my Donors are not showing up on the scroll mechanism. Why?
As your Donors make a contribution, they have the option of whether or not they want to appear in the recognition scroll.
Will Blackbaud put my name on various mailing lists?
Blackbaud collects and maintains only personal information that is voluntarily submitted to us. We will only share personally identifiable information with a third party if and when the individual submitting this information has permitted us to do so, or if we are required by law to do so.